JOB DESCRIPTION :
Customer Service
- Greet and serve customers politely and efficiently.
- Take orders accurately (dine-in & takeaway).
- Handle payments and operate the POS system.
- Attend to customer requests and resolve minor complaints.
Food & Beverage Preparation
- Prepare food and beverage according to SOP.
- Assist kitchen team in food plating and portioning (if assigned).
- Maintain product quality and consistency.
Outlet Cleanliness
- Clean tables, floor, and working areas before, during, and after shifts.
- Ensure hygiene and sanitation standards are always met.
Team Support
- Cooperate with team members to ensure smooth outlet operation.
- Follow instructions from supervisor/manager promptly.
- Help with restocking, setup, and end-of-day closing tasks.
Compliance
- Follow all company SOPs including grooming, hygiene, and safety.
- Adhere to outlet rules, shift schedule, and attendance requirements.
JOB REQUIREMENT :
Education:
- Minimum SPM or Diploma in F&B, Hospitality, Business Management, or equivalent.
Experience:
- No experience required – training will be provided.
- Experience in café/restaurant/F&B service is an added advantage.
Skills Required:
- Able to communicate well in Bahasa Melayu or English
- Friendly, responsible, and customer-oriented
- Able to work in a team and under minimal supervision
- Willing to learn and follow SOP
Others
- Willing to work shifts, weekends, and public holidays
- Physically fit and able to stand for long hours
- Punctual and committed to assigned schedule
- Willing to be transferred/placed at any outlet if needed
BENEFITS :
- Basic salary range from RM1,700 based on experience.
- Performance incentive
- Medical outpatient include dental RM800 per year
- Group insurance
WORKING HOUR :
45 hours on six-day work week basis. The working hours, schedules and rest days for the outlet employees will be arranged and determined by the Outlet Head on a roster basis in accordance with the Company’s operational policies.
WORK LOCATION OLDTOWN WHITE COFFEE (JOHOR & MELAKA) :
1. Taman Universiti (No.35, Jalan Kebudayaan 8, Taman University, 81300 Skudai, Johor)
2. AEON Bukit Indah (Lot F15, 1St Flr, Aeon Bukit Indah, No.8, Jln 15/2, Tmn Bukit Indah, 81200 Johor Bharu)
3. Sri Utama (No.23, Jalan Utama 3/2, Pusat Komersial Sri Utama, 85000 Segamat, Johor.)
4. Setia Tropika (No.2, Jalan Setia Tropika 1/24, Taman Setia Tropika, 81200 Johor Bahru, Johor)
5. Kluang Mall (Lot No. LG-12 & LG-13, The Street, Kluang Mall, Jalan Rambutan, 86000 Kluang, Johor)
6. Batu Pahat Mall (G-43 (Ground Floor), Batu Pahat Mall, No 325, Jalan Kluang, 83000 Batu Pahat, Johor)
7. Toppen Shopping Centre (L3.07 & L3.A07, Level 3, TOPPEN Shopping Centre, No. 33, Jalan Harmonium, Taman Desa Tebrau, 81100 Johor Bahru, Johor Darul Takzim)
8. AEON Melaka (G50, Ground Floor, AEON Bandaraya Melaka Shopping Centre, 2, Jalan Lagenda,Taman I-Lagenda, 75400 Melaka)
Job Type: Full-time
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Health insurance
Application Question(s):
- What is your expected salary ?
- When you can start to work ?
Work Location: In person
