Company Description
Novotel Kuala Lumpur City Centre
Hotel that makes every moment matter
Situated in the Golden Triangle of Kuala Lumpur, the hotel offers a convenient position between the PETRONAS Twin Towers and Bukit Bintang. Within a short stroll of less than five minutes, guests can easily reach the Kuala Lumpur Convention Centre and shopping destinations such as Pavilion Kuala Lumpur and Suria KLCC. With 302 rooms, all of which are smoke-free with various amenities including complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk.
Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and Diamond memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.
When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.
Be it a business or leisure trip with your family or loved ones, our prime location ensures that most of the must-visit destinations in Kuala Lumpur are within reach.
Job Description
Reporting directly to Restaurant Manager and job responsibilities will be:
- Provide efficient, friendly and professional service and communication to all guests and team members.
- Take accountability and effectively manage the restaurant in conjunction with the Restaurant Manager.
- Assist Restaurant Manager in developing special promotional and merchandising plans, advertising materials to help increase revenue.
- Prepare weekly rosters and consistently monitor labour costs to remain within financial budget.
- Provide coaching and feedback to managers and staff and assess performance on and ongoing basis.
- Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
- Assist in conducting staff and daily pre-shift briefings.
- Assist in the recruitment process and induction of new team members.
Qualifications
What we are looking for;
- Having minimum of 2 years supervisory or assistant manager experience in a similar Hospitality environment or role with assistant manager qualifications desirable.
- You are the real deal and do not hold back when it comes to showing your true self!
- Have outstanding customer services skills who can adapt their approach to make our clients feel welcome
- Have a passion for hospitality and are looking to develop your career within the industry
- Lead by the example, working alongside with the team by prioritizing their development and training
