- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Run night audit
- Perform other tasks assigned from time to time
- Maintain updated records of bookings and payments
- With experience is advantage
Job Type: Full-time
Pay: From RM1,700.00 per month
Benefits:
- Additional leave
- Flexible schedule
Work Location: In person
Expected Start Date: 08/01/2025
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