Working hours: 11pm - 8am, Monday to Friday, fixed shift
Responsibilities:
- Manage client funds deposit and withdrawals among various e-wallet and payment provider.
- Prepare transaction record from all payment provider and report daily balance.
- Make the daily reconciliation and investigate the variance.
- Respond in payment channels and take care all related enquiries.
- Monitor and resolve failed payment transactions and work closely with our Operation Team.
- Execute the foreign currency exchange among payment providers, banks and also crypto platforms.
- Research, collect feedback related to payment channels for enhancement on workflow.
Attributes:
- Provide high standard of service to our clients.
- Understand Forex markets and have detailed mind with number.
- Proactively to resolve some potential problem.
- Willing to learn new technology
- Positive attitude and strong desire to deliver exceptional results with great attention to accuracy and details.
Requirements:
- Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Finance/Accountancy/Banking or equivalent.
- Preferably 1 year of working experience in Forex, Banking or Settlement
- Good Communication skills in English
- Proficiency in Mandarin
- Familiar with computer technology, included Microsoft Office, Windows and Messenger.
Benefits:
- Birthday leave
- Inpatient & Outpatient benefits, including dental, optical, as well as medical checkup
- Maternity / Paternity leave
- Professional development
Job Type: Full-time
Pay: RM5,500.00 - RM6,000.00 per month
Benefits:
- Additional leave
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home
Application Question(s):
- How long is your notice period?
- What is your expected salary?
- Rate your Mandarin language, 1-10 (10 is the highest)
- Our shift is fixed at 11pm - 8am, Monday to Friday. Are you fine with it?
Language:
- Chinese (Required)
Work Location: In person