JOB DESCRIPTION :
Customer Service
- Greet and serve customers politely and efficiently.
- Take orders accurately (dine-in & takeaway).
- Handle payments and operate the POS system.
- Attend to customer requests and resolve minor complaints.
Food & Beverage Preparation
- Prepare food and beverage according to SOP.
- Assist kitchen team in food plating and portioning (if assigned).
- Maintain product quality and consistency.
Outlet Cleanliness
- Clean tables, floor, and working areas before, during, and after shifts.
- Ensure hygiene and sanitation standards are always met.
Team Support
- Cooperate with team members to ensure smooth outlet operation.
- Follow instructions from supervisor/manager promptly.
- Help with restocking, setup, and end-of-day closing tasks.
Compliance
- Follow all company SOPs including grooming, hygiene, and safety.
- Adhere to outlet rules, shift schedule, and attendance requirements.
JOB REQUIREMENT :
Education:
- Minimum SPM or Diploma in F&B, Hospitality, Business Management, or equivalent.
Experience:
- No experience required – training will be provided.
- Experience in café/restaurant/F&B service is an added advantage.
Skills Required:
- Able to communicate well in Bahasa Melayu or English
- Friendly, responsible, and customer-oriented
- Able to work in a team and under minimal supervision
- Willing to learn and follow SOP
Others
- Willing to work shifts, weekends, and public holidays
- Physically fit and able to stand for long hours
- Punctual and committed to assigned schedule
- Willing to be transferred/placed at any outlet if needed
BENEFITS :
- Basic salary range from RM1,700 based on experience.
- Performance incentive
- Medical outpatient include dental RM800 per year
- Group insurance
WORKING HOUR :
45 hours on six-day work week basis. The working hours, schedules and rest days for the outlet employees will be arranged and determined by the Outlet Head on a roster basis in accordance with the Company’s operational policies.
WORK LOCATION OLDTOWN WHITE COFFEE (PERAK) :
1. Gunung Rapat (No. 248, Jalan Raja Dr Nazrin Shah, Gunung Rapat, 31350 Ipoh, Perak.)
2. KK Road (Lot No. 34, Persiaran Kuala Kangsar 1, Taman Wing Onn, 30010 Ipoh, Perak)
3. AEON Station 18 (G56, AEON Station 18 Shopping Centre, No.2, Susuran Station 18, 31650 Ipoh, Perak)
4. AEON Taiping (Lot G07, Ground Floor, Pusat Membeli Belah, AEON, Lot 8576 & 8577, Jalan Kamunting, 34000 Taiping, Perak)
5. OldTown Experience Centre (No.2 Jalan Panglima, 30000 Ipoh, Perak)
Job Type: Full-time
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Health insurance
Application Question(s):
- What is your expected salary ?
- When you can start to work ?
Work Location: In person
