- Familiar with hotel product knowledge and activities.
- Maximize room sales and revenue for the hotel, prioritizing up-selling.
- Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct.
- Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct.
- Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc.
- Always maintain a sales attitude, not losing any sales opportunity in the hotel.
- Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries.
- Make sure all commissions are correct and followed-up on promptly.
- Make sure all reject business is filed with the reasons.
Job Type: Full-time
Benefits:
- Free parking
- Meal allowance
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Lumut: Reliably commute or planning to relocate before starting work (Preferred)
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