*ROLE: Native Korean - Asset Manager*
Location: Kuala Lumpur, Malaysia.
✅ Salary: RM 10,000
✅ Work Hour: Mon- Fri(8am – 5pm or 9am -6pm)
✅ Education: Diploma and above holder
✅ Joining Date: 15th September 2025
✅ *Min Requirement: Must be proficient to use excel, Must have at least 1 year of related field experience, SME working experience would be a plus.*
✅ *Responsibilities*
- Deliver Asset Management services for multiple Cisco customers.
- Act as the single point of contact for customers, partners, and internal Cisco stakeholders.
- Manage, track, report, and resolve issues related to customers' Cisco IB data.
- Support customers in managing the lifecycle of HW and SW assets to mitigate risks, optimize TCO, and improve customer experience.
✅ *Key Job Duties*
- Accountable to ensure that customer’s IB is in the right contract, right location and under right coverage.
- Ensure customer Install Based is correctly aligned with contracts, locations, and service coverage levels.
- Lead the implementation of Asset Management services.
- Onboard new customers and reconcile IB data from various sources.
- Identify discrepancies and manage MACD activities.
- Provide ongoing IB maintenance support and collaborate cross-functionally.
✅ *Required Skills*
- Interpret large raw data sets; conduct data analysis and audits – high level of excel mastery is required.
- Develop and lead execution of action plan to update Client databases with improved IB data – ability to work with Client tools and databases.
- Lead client calls, participate in quarterly business reviews, and conduct (potential) on- site visits - excellent communication skills. bold, assertive and possess a sense of ownership of the accounts/customers.
- Produce reports for Customers, Account Teams, and other stakeholders – ability to generate reports using excel, power BI (desired) and other dashboards.
- Ability to work independently and in a cross functional team environment
- Strong understanding of Cisco's business model, product portfolio, and GTM strategies.
- Advanced Excel skills (macros, pivots, formulas) and experience with data analysis.
- Proficiency in reporting tools like Tableau and Power BI.
- Excellent communication skills and a proactive, ownership-driven approach.
Job Type: Full-time
Pay: Up to RM10,000.00 per month
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