About us:
Our Company has been established in Year 2023. We are proud to be the first TESLA Approved Body Shop in Malaysia, recognized for our dedication to excellence in automotive finishing. Our team of skilled technicians combines years of experience with cutting-edge technology to ensure the highest quality workmanship.
We are committed to provide you a successful career advancement and meet your challenges in the near future. We are here to invite you to join our dedicated team and work together in the new ear of electric car industry.
Job Summary:
We are looking for a detail-oriented Customer Service Executive to join our team. This role focuses on gathering customer feedback after car servicing, compiling data, and producing monthly reports. You will also ensure accurate data entry into the system and assist the marketing team when necessary.
Key Responsibilities:
- Collect customer feedback after car service and compile data for analysis.
- Prepare and present monthly reports based on customer insights.
- Ensure all customer data is accurately entered into the system.
- Address customer inquiries and concerns efficiently.
- Assist the marketing team with necessary tasks, including promotions and campaigns.
Qualifications and Skills:
- Diploma/Degree in Business Administration, Customer Service, or a related field.
- Strong interpersonal and communication skills.
- Detail-oriented with excellent organizational skills.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Ability to work independently and as part of a team.
- Fresh graduates are welcome to apply.
- Prior experience in customer service is a plus but not required.
Job Type: Full-time
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Free parking
- Maternity leave
- Parental leave
Supplemental Pay:
- Commission pay
- Performance bonus
Application Question(s):
- Are you willing to work at Chan Sow Lin, KL?
- What is your expected salary?