Job responsibilities
1. Create and maintaining debtors and creditors information in the system consistently and correctly
2. Responding and attend to customer inquiries and needs promptly to meet their satisfaction
3. Assisting in the order processing, payment collection and delivery as requested and quoted accordingly
4. Liaising with the logistic company on the import and export clearance and documentation processing in par with the government regulation
5. Plan, track and manage the delivery to customers’ place timely by coordinating with the transportation/forwarding companies to ensure the requested delivery date is meet
6. Coordinating with the factory on the incoming and outgoing products
7. Keep logs and records of the warehouse stock, executed and pending sales orders as well as purchase orders.
8. To perform day to day procurement activities including materials planning, purchasing, delivery follow up, good receiving and invoicing documentation.
9. Perform critical inventory tasks by updating the stocks level to respective superior frequently and assisting in the purchasing as required.
10. Assisting in the data entry in the system promptly to make sure the records are accurate and updated on time.
11. Organizing and maintaining an efficient filing system in line with the company requirements as well as reviewing the documentation as needed.
12. Involving and assisting in managing the day-to-day operations of the office by supporting the administrative works given.
13. Supporting any ad-hoc tasks when required.
Requirements
1. High school diploma, associate or bachelor degree or equivalent in business admin or relevant field
2. Proven customer support experience for minimum of 2 years’ relevant work experience in industry or field
3. Language: Fluent in English, Malay and Mandarin, role requires to deal with Mandarin speaking clients.
4. Excellent computer skills including Microsoft Office
5. Familiar with accounting or CRM software or systems and practices
6. Customer orientation and ability to adapt/respond to different types of characters
7. Ability to multi-task, prioritize and manage time effectively
8. Collaborative working style and team-player attitude
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Experience:
- Admin & Customer Service: 2 years (Preferred)
Language:
- Mandarin (Preferred)
Work Location: In person
Application Deadline: 07/18/2025
Expected Start Date: 07/07/2025