1. Assist in patients’ registration and tracking patient’s medical record folder.
2. Discharge patient
3. Managing daily sales account, issuance of receipts; daily settlement & reconciliation of payment received and ensuring no discrepancies.
4. To ensure and maintain cleanliness, comfort and safety for the Waiting Lobby and Counter area
5. Assist in scheduling patient’s appointment on the appointment system accordingly.
6. Assist in calling patients for confirmation of appointments including rescheduling of appointments.
7. Assist in attending to inquiries from Walk-in patients, telephone inquiries, online and email inquiries.
8. Assist in applying insurance GL application
9. To ensure and assist patients to complete all necessary forms and documentation, including medical insurance forms.
10. Assist in counting medication stock daily in pharmacy.
11. Assisting in general office administration functions including preparing letters for patients.
12. All front office and customer service related work
13. Any additional task assigned by the Superior/Manager.
Job Type: Full-time
Pay: RM1,525.96 - RM2,500.00 per month
Benefits:
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Education:
- STM/STPM (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)