Primary Objectives of Position
- Lead retail team to comply to company vision, mission, core values and embody company’s culture.
- Cultivate talents, build up team leadership, high efficiency and lead retail team to achieve sales target.
- Find talents and train successors.
- Monitor on operational functions and close communication with Management team.
- Provide excellent customer service and increase customer loyalty.
- Always improve workflow and provide innovative ideas to Management for decision making.
- Provide problem solving skill.
Major Duties & Responsibilities
- Sales Target - Regular monitor sales performance, and constantly suggest strategies to achieve target, maximize sales and profitability. (Support Marketing strategy planning after aligning with marketing in-charge and provided training P.I.C to achieve individual outlet achieved sales target and outlet KPI performances.)
- Training & Coaching - Outlet PICs & team training, company policies, employee handbook, retail SOPs, product knowledge. (Manage new regulation application & execution monitory to all outlet time to time follow as company policy change. )
- Manpower & scheduling - monitor and ensure sufficient manpower and standard scheduling for all outlets.
- Operation - oversee overall outlet operation matters including utilities, maintenance, renovation, repair works, leasing etc.
- Reporting - Provide Management with monthly report, including sales achievement, review sales target regularly. ( Report on top brands, top-selling item observation, slow moving items. Current market price strategy, trend research & feedback to management and marketing monthly. )
**Add HOC service may request**
NOTE : The above activities are no means exhaustive and are subjected to amendment whenever is needed.
Job Type: Full-time
Pay: RM5,500.00 - RM6,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- retail fashion: 3 years (Preferred)
Language:
- Chinese (Preferred)
Work Location: In person
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