A Waiter/Waitress is responsible for delivering exceptional food and beverage service in a casual yet refined dining environment. This role blends the attentiveness of restaurant service with the energy and pace of a bar setting. The ideal candidate ensures guests enjoy a seamless and memorable experience from arrival to departure.
Key Tasks:
1. Greet and seat guests warmly, presenting menus and daily specials.
2. Take accurate food and beverage orders and relay them to kitchen/bar staff.
3. Serve meals, drinks.and.cocktails.promptly and professionally.
4. Upsell menu items and promotions to enhance guest experience.
5. Maintain cleanliness of tables, bar counters and service areas.
6. Handle billing, process payments and manage POS systems.
7. Monitor guest satisfaction and respond to requests or complaints.
8. Follow food safety and hygiene standards at all times.
9. Collaborate with kitchen and bar teams to ensure smooth service flow. 10. Assist in restocking supplies and setting up for service or closing.
Minimum requirement:
1. Entry-level candidates are welcome; prior experience in F&B or hospitality is an advantage.
2. Legal age to serve alcohol.
3. Physically fit to stand for long hours and carry trays.
4. Willingness to work shifts, weekends, and holidays.
Working experience:
1. Experience both service and supervisory roles at Bistro and Bar outlets.
2. Prior work in multicultural environments.
Skills required:
1. Ensures guests feel welcome and valued.
2. For taking orders clearly and coordinating with team.
3. Juggling multiple tables and tasks during peak hours.
4. Accurate orders, clean setups and polished presentation.
5. Smooth coordination with kitchen, bar-and-fellow-servers.
6. Boosts revenue and enhances guest satisfaction.
7. Helps with recommendations and allergy awareness.
8. Keeps service efficient and timely.
Location:
JONKER STREET, MELAKA
Job Type: Full-time
Pay: RM1,800.00 - RM2,000.00 per month
Experience:
- WAITER/ WAITRESS: 1 year (Required)
License/Certification:
- TYPHOID INJECTION CARD (Required)
Work Location: In person