Halal Officer
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
The Halal Officer is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton.
What will I be doing?
As the Halal Officer, you will be responsible for performing the following tasks to the highest standards:
- To ensure that the hotel’s halal kitchens are in compliance to JAKIM’s requirements for halal assurance & certification, and to ensure that the halal certification is valid at all times.
- Ensure that Materials Management complies with food safety requirements in particular:
- Supplier Audits of Food & Beverage vendors
- Food safety practices as required by policies in above mentioned disciplines
- Assist, when necessary, in all purchasing, receiving, store & inventory functions in accordance to hotel policies.
- Develop, plan, organize, schedule, oversee and co-ordinate all halal related programs or activities and day-to-day programmes’ operation.
- Manages the halal assurance and certification requirements to ensure validity of hotel’s halal certificate.
- Ensures that the hotel complies with the Guidelines for Halal Assurance Management System as implemented by Department of Islamic Development Malaysia.
- To ensure that the hotel’s halal policies and procedures are relevant to the guidelines mentioned and updating them whenever required.
- To update the management and Halal Committee on the latest changes pertaining to Guidelines for Halal Assurance Management System as implemented by Department of Islamic Development Malaysia and / or Halal Malaysia Standard 1500:2009.
- To approve the purchase of food and beverage items for halal kitchens, whether new or for replacement of current ingredients.
- To constantly review all halal product purchases conducted by the hotel.
- To ensure that the halal certificate/process files are updated with valid certificates and product specifications.
- Responsible to ensure that the products purchased and received into the chef food store, commissary and commissary freezers and chillers are halal products.
- Ensures that all issuance of halal items follow a schedule that ensures no contamination.
- Conduct regular or minimum monthly halal inspections of the halal kitchens, halal holding areas as mentioned above.
- Initiate halal internal audits with the Halal Committee at least a minimum of twice a year.
- Report non-conformances, especially those from inspections and internal audit in a formal report and ensures that they are looked into for closure within a timely manner.
- Work closely with the Food Safety Manager to ensure that halal products, stores and kitchens comply with food safety requirements.
- Liaise with the Executive Chef on new menu items for the halal kitchens, as well as work closely with the Sous Chefs from halal kitchens.
- Call for Halal Committee meeting, minimum once a month to update the committee on the issues related to halal assurance and compliance.
- Liaise with the Director/ Manager of Business Management System when:
- Communication with JAKIM is required
- Requesting for approval of new halal items
- Requesting for approval of promotional menu items
- The halal recertification needs to be renewed (6 months before expiration date)
- Updating of ingredients and menu items will be required in the HALAL hub
- Liaise with JAKIM auditors, follow up and finalize the audit process.
- Plan and conduct periodic training on halal requirements for the hotel’s colleagues.
What are we looking for?
Halal Office serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Preferably candidate with 1-3 years of working experience in the related field
- ISO 9001, 14001 and OHSAS 18001 knowledge is an advantage
- Knowledge of HACCP practices are an advantage
- Exposed to HALAL, HACCP and ISO practices
- Ability in handling documents related to HALAL
- Ability to prepare HALAL SOP
- Ability to ascertain compliances of all processes and procedures with food safety
- Fluent in computer software programmes used by the department
- Able to liaise with JAKIM Officers
- Knowledge in submitting/ updating of ingredients and menu items through HALAL hub
- Maintenance of good interpersonal relationship with all levels of colleagues in the department and in the hotel
- Able to take the initiative where necessary
- Able to trouble shoot general IT related issues
- Possesses organizational and inter-personal skills
- Self-motivated and self-starter
- Able to conduct internal training if required
- Self-driven, dynamic, open minded and eager to learn new things
- An independent problem solver and able to work effectively under pressure
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!