JOB PURPOSE
The Student Admission Officer oversees the efficient administration of student admissions, academic records and compliance with regulatory requirements. This role ensures accurate processing of student applications, transfer credits, graduation procedures and adherence to PDPA, MQA and Ministry of Higher Education (MOHE) guidelines. He/she also collaborates with internal departments to enhance student enrolment and academic record-keeping processes.
KEY DUTIES & RESPONSIBILITIES
1. Admissions & Enrolment Management
- Evaluate and verify minimum entry qualifications for prospective students across all programmes.
- Process transfer credit assessments for students entering from other institutions.
- Coordinate with the Marketing Department on student recruitment and promotional activities.
- Liaise with the Finance Department to ensure smooth student registration and fee payment processes
2. Academic Records & Compliance
- Maintain and update student records (transcripts, study plans, graduation status) in the College Management System (CMS).
- Ensure compliance with MQA, MOHE, and PDPA regulations in all academic record-keeping.
- Manage e-IPTS and MQA online system updates for student data reporting.
- Process grade petitions, academic appeals and graduation audits.
3. Student & Faculty Support
- Advise students and faculty on admission policies, transfer credits, and graduation requirements.
- Resolve student inquiries related to admissions, registration and academic records.
- Collaborate with academic departments to update and enforce academic policies.
4. Graduation & Certification
- Oversee the graduation process, including eligibility checks, degree conferral and certificate issuance.
- Assist in organizing the annual graduation ceremony in alignment with university policies.
5. System & Process Improvement
- Act as the CMS functional officer, ensuring system accuracy and troubleshooting issues.
- Recommend process improvements for admissions, records management and compliance.
- Generate reports on student enrolment, graduation rates and compliance metrics.
6. General Duties
- Perform other administrative tasks as assigned by the Registry Manager.
JOB SPECIFICATIONS/REQUIREMENTS
Education & Experience
- Bachelor’s Degree in Education Administration, Business Administration, or a related field.
- 1–3 years of experience in student admissions, academic records, or registry operations, preferably in a private university/college.
- Familiarity with MQA, MOHE and PDPA regulations.
Technical Skills & Knowledge
- Proficiency in Student Information Systems (CMS, e-IPTS, MQA portals).
- Strong data management and reporting skills (Excel, SQL, or similar tools).
- Experience in document verification and transfer credit assessment.
Soft Skills & Competencies
- Communication: Fluent in English & Bahasa Malaysia (written & spoken).
- Analytical Skills: Ability to interpret academic policies and ensure compliance.
- Organizational Skills: Strong multitasking and deadline management.
- Customer Service: Ability to handle student inquiries professionally.
Job Type: Full-time
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Professional development
Education:
- Bachelor's (Preferred)
Experience:
- administrative working: 1 year (Required)
Work Location: In person
Expected Start Date: 08/18/2025