Job Responsibility

Serve as the first point of contact for Kelab Golf Negara Subang (KGNS), greeting members and guests with a professional and welcoming demeanor, both in person and via telephone.
Manage incoming calls, efficiently directing them to the appropriate personnel or department, and accurately recording messages.
Maintain a tidy and organized front desk and reception area, ensuring a professional and presentable image for KGNS.
Provide administrative support to various departments, including but not limited to, data entry, photocopying and preparing documents using Microsoft Office Suite.
Assist with member inquiries and requests, providing accurate information about KGNS facilities, services, and events, escalating complex issues to the appropriate manager.
Manage incoming and outgoing mail and deliveries, ensuring timely and accurate distribution.
Maintain and update member databases and records, ensuring accuracy and confidentiality.
Handle basic accounting tasks such as processing payments and issuing receipts, adhering to established procedures.
Monitor and manage office supplies, ensuring adequate stock levels and placing orders as needed.

Job Requirements

Possess a minimum of Secondary/SPM/'O' Level certification or equivalent.
Demonstrate excellent customer service skills with a proactive and helpful attitude.
Exhibit strong verbal and written communication skills in both English and Bahasa Malaysia.
Proficient in using Microsoft Office Suite (Word, Excel, Outlook) for daily tasks.
Possess exceptional organizational skills and attention to detail to manage front office operations efficiently.
Maintain a professional appearance and demeanor at all times, reflecting the prestigious image of KGNS.
Ability to handle sensitive information with discretion and maintain confidentiality.
Prior experience in a customer-facing role or front office setting is an advantage but not mandatory; fresh graduates are encouraged to apply.

Job Benefits

Front Office Assistant

Assistant Front Office Manager