Job Responsibility
- Serve as the first point of contact for Kelab Golf Negara Subang (KGNS), greeting members and guests with a professional and welcoming demeanor, both in person and via telephone.
- Manage incoming calls, efficiently directing them to the appropriate personnel or department, and accurately recording messages.
- Maintain a tidy and organized front desk and reception area, ensuring a professional and presentable image for KGNS.
- Provide administrative support to various departments, including but not limited to, data entry, photocopying and preparing documents using Microsoft Office Suite.
- Assist with member inquiries and requests, providing accurate information about KGNS facilities, services, and events, escalating complex issues to the appropriate manager.
- Manage incoming and outgoing mail and deliveries, ensuring timely and accurate distribution.
- Maintain and update member databases and records, ensuring accuracy and confidentiality.
- Handle basic accounting tasks such as processing payments and issuing receipts, adhering to established procedures.
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Monitor and manage office supplies, ensuring adequate stock levels and placing orders as needed.
- Possess a minimum of Secondary/SPM/'O' Level certification or equivalent.
- Demonstrate excellent customer service skills with a proactive and helpful attitude.
- Exhibit strong verbal and written communication skills in both English and Bahasa Malaysia.
- Proficient in using Microsoft Office Suite (Word, Excel, Outlook) for daily tasks.
- Possess exceptional organizational skills and attention to detail to manage front office operations efficiently.
- Maintain a professional appearance and demeanor at all times, reflecting the prestigious image of KGNS.
- Ability to handle sensitive information with discretion and maintain confidentiality.
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Prior experience in a customer-facing role or front office setting is an advantage but not mandatory; fresh graduates are encouraged to apply.
- Annual Leave
- EPF
- Health Insurance
- Medical Leave
- SOCSO
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