Role Function:
- Attend to inbound calls in a contact centre environment
- Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction
- Able to resolve customer queries and issues with an aim to provide a first call resolution
Requirement:
- Fresh graduates are welcome (Diploma/Degree)
- SPM (with experience may apply) must at least have credit in English & M aths
- Fluent in English. Good in communication and able to fulfil a customer needs.
- Fast learner and able to handle multi-tasking.
- Must be able to work on rotational shift.
Benefits:
- Annual Leave
- Medical Leave
- Hospitalization Leave (as Employment Act).
- EPF & SOCSO
- Medical Insurance.
- Training provided.
- Shift Allowance
Shifts:
- 8am - 5pm
- 9am - 6pm
- 10am - 7pm
- 11am - 8pm
- 12pm - 9pm
- 1pm - 10pm
- 2pm - 11pm
Kindly be informed that the role is for a 6-month contract
Job Types: Full-time, Contract, Fresh graduate
Contract length: 6 months
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Application Question(s):
- Can you work on rotational shift?
- Please note that this position is offered on a contract basis. Are you comfortable with this arrangement?
- Are you able to join on 17 September 2025 ?
Language:
- English (Required)
Work Location: In person