What You’ll Do
- Handle inbound/outbound Telco customer calls
- Assist with billing, service requests & complaints
- Provide accurate info and great customer experience
- Meet quality & productivity KPIs
What We’re Looking For
- Minimum SPM/Diploma
- Strong English & BM
- Customer-first, positive attitude
- Call centre experience is an advantage (not mandatory)
- Able to commit to Sept–Nov part-time shifts
Why Join Us
- Flexible 4-hour shifts (perfect for students/working adults)
- Shift: 10am - 2PM or 6pm - 10pm, Monday - Friday
- Competitive hourly pay + supportive team
- Telco/BPO experience for your resume
Job Type: Part-time
Pay: RM1,200.00 - RM1,300.00 per month
Expected hours: 20 per week
Benefits:
- Opportunities for promotion
- Professional development
- Vision insurance
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person
Expected Start Date: 08/26/2025