Immediate Hiring – Banking Industry
Key Responsibilities:
- Respond to customer inquiries via email, phone, and live chat
- Assist with order processing, returns, and refunds
- Resolve issues promptly and professionally
- Provide accurate information on products, services, and policies
- Maintain detailed records and follow up on open cases
- Share feedback to support service enhancements
- Collaborate with internal teams when required
Requirements:
- Proven customer service experience, preferably in the banking sector
- Strong communication and problem-solving skills
- Proficiency in English; additional languages are an advantage
- Diploma or higher qualification
Perks & Benefits:
- Comprehensive health coverage
- Career growth opportunities with ongoing training
- Supportive and collaborative team environment
Job Details:
- Rotational shift schedule
- Office-based role in Bandar Utama, Petaling Jaya
- Immediate start required
Job Type: Contract
Contract length: 12 months
Pay: RM3,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Application Question(s):
- Do you have banking experience ?
Work Location: In person