PRIMARY JOB FUNCTION:
The Warehouse and Logistics Manager is responsible for overseeing daily warehouse and logistics operations, including inventory control, goods movement, order fulfillment, and transportation activities, while ensuring compliance with safety, quality, and regulatory standards. This role provides hands-on leadership to develop team capabilities, drive continuous improvement, and implement efficient warehouse and logistics strategies. The position also collaborates with cross-functional teams to support customer service goals, optimize operational performance, and manage cost efficiency.
MAIN RESPONSIBILITIES:
- Lead and manage day-to-day warehouse and logistics operations, including receiving, put-away, inventory management, picking, packing, shipping, and transportation.
- Ensure accurate inventory control through proper processes and controls, including compliance with FIFO, inventory accuracy, and timely resolution of discrepancies.
- Develop and implement flexible labor plans and resource allocation (permanent, temporary/contract staff, and material handling equipment) to handle sales variability cost-effectively.
- Oversee warehouse layout design, space utilization, and process improvement to maximize efficiency, productivity, and throughput.
- Ensure accurate and timely order fulfillment to meet customer service requirements within budget.
- Drive innovation and the successful deployment of integrated warehouse and logistics tools, systems, and processes.
- Establish and monitor key performance indicators (KPIs) related to safety, cost, productivity, asset utilization, transportation efficiency, and customer service.
- Collaborate with cross-functional teams, including supply chain, procurement, and customer service, to ensure smooth operations and on-time delivery.
- Lead the design, start-up, and scaling of new warehouse operations as required.
- Manage warehouse and logistics budgets, ensuring cost control and operational efficiency.
- Ensure compliance with safety, security, and regulatory requirements, and foster a culture of safety across all operations.
- Provide leadership, coaching, and training to warehouse and logistics employees, fostering teamwork, accountability, and continuous improvement.
- Maintain effective communication with team members, engaging them in daily operations and soliciting feedback for process improvement.
- Conduct regular facility inspections to ensure compliance with safety, security, and operational standards.
QUALIFICATIONS
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Minimum 7–10 years of experience in warehouse and logistics management, with at least 3 years in a supervisory or managerial role.
- Experience in warehouse start-up, ERP/WMS systems, and continuous improvement methodologies (e.g., Lean, Six Sigma).
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