Telesales Executive - RM3,000 - English - Office Hour - Monday to Friday

Job Summary:

We are looking for a detail-oriented and professional B2B Tele-Verification Executive to conduct phone-based verifications with business clients. The role is critical in ensuring the accuracy and legitimacy of business information provided during the onboarding or transaction process.

Key Responsibilities:

• Make outbound calls to business clients to verify submitted company details (e.g., company name, address, authorized personnel, registration number, nature of business).
• Confirm key decision-makers or points of contact for service setup or sales verification.
• Ensure all data collected is accurate, complete, and in compliance with company and regulatory requirements.
• Maintain clear, concise, and professional communication with clients at all times.
• Record verification outcomes and escalate discrepancies or suspicious findings to the relevant departments.
• Collaborate with sales, onboarding, or compliance teams for smooth client processing.
• Meet daily and weekly verification targets as assigned.
• Maintain call logs and reporting using internal CRM tools.

Requirements:

• Minimum Diploma or equivalent. Bachelor’s degree preferred.
• Proven experience in tele-calling, B2B customer service, verification, or related fields.
• Strong verbal communication skills in English
• Comfortable making high volumes of outbound calls.
• High attention to detail and accuracy.
• Ability to handle sensitive information with discretion.
• Familiarity with CRM tools and basic office software (MS Excel, Google Sheets, etc.)

Preferred Skills:

• Experience dealing with SME or corporate clients.
• Knowledge of business registration documents or KYC processes.
• Professional and customer-focused demeanor.

Job Type: Full-time

Pay: RM3,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have your own transport?
• Are you able to accept salary between RM3,000?

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Telesales: 2 years (Required)

Language:

• English (Required)

Application Deadline: 07/21/2025
Expected Start Date: 07/24/2025