Talent Acquisition Business Partner

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Position Overview

Operating within Sedgwick’s International Talent Acquisition (TA) Centres of Expertise (CoE) model and aligned with global TA strategic goals, we have an opportunity to appoint a new TA Business Partner to look after the primary Talent Acquisition region of Malaysia, but also additional countries as needed. The ideal candidate will be multi-lingual in English & one other language.

Talent Acquisition builds successful teams by recruiting the best candidates worldwide. Our candidates shape the future of the company, which makes our mission extremely rewarding and exciting! You'll join a diverse, inclusive and supportive global team across multiple countries driven by one goal: make hiring at Sedgwick world class! A rare and exciting opportunity has arisen for an experienced, talented and forward-thinking recruitment professional to strengthen our team and contribute to our future success. We also recognise the value of onboarding and ongoing career enhancement so there will be a focus on development for this role.

Key Responsibilities

Strategic Talent Acquisition

• Operate as a trusted advisor to hiring teams, senior management, and departmental heads.
• Provide a tailored, end-to-end recruitment service from role briefing to offer acceptance, adding value at every stage.
• Collaborate with CRBPs and business leaders to align TA strategies with functional and regional goals.
• Champion diversity and inclusion, ensuring diverse shortlists and equitable hiring practices.
• Promote Sedgwick’s Employment Value Proposition (EVP) and act as a brand ambassador in all candidate and stakeholder interactions.

Sourcing & Assessment Excellence

• Build and manage multi-channel sourcing strategies using social media, job boards, referrals, and direct sourcing.
• Design and execute assessment centres and implement efficient assessment tools to support high-volume recruitment.
• Deliver market mapping and competitor analysis to inform workforce planning and build proactive talent pipelines.
• Proactively promote internal career opportunities to support internal mobility and talent retention.

Technology & Innovation

• Act as a Copilot & AI champion, leveraging AI-driven tools to enhance sourcing, screening, and candidate engagement.
• Collaborate with HRIS and local teams to optimise recruitment technology platforms, particularly Workday.
• Support the rollout and adoption of tools like Grayscale, Microsoft Bookings, and HireVue to streamline candidate communication and assessment.

Compliance & Governance

• Ensure all recruitment activities comply with local employment legislation, with a particular focus on Malaysia and other APAC regions.
• Participate in the rollout of TA initiatives and projects, including the colleague referral program and other global campaigns.

Data & Insights

• Work closely with the Head of TA to collect and analyse recruitment data, translating insights into actionable strategies.
• Monitor and report on key metrics such as time-to-hire, cost-per-hire, and source effectiveness.

Other Duties

• Perform other duties as required to support strategic and operational needs, consistent with the scope and level of the role.

Person Specification

Education/Qualifications

• Degree in Human Resources or related discipline.
• Additional Talent Acquisition or HR related professional qualification favourable.

Skills/Knowledge

• Proven experience in a Talent Acquisition or Recruitment Business Partner role, ideally within Malaysia
• Strong understanding of sourcing strategies, assessment design, and talent pipelining.
• Familiarity with Workday or similar ATS/HRIS platforms.
• Experience working with or implementing AI-driven recruitment tools.
• Knowledge of employment legislation, particularly in Malaysia and other APAC regions.
• Excellent stakeholder management and communication skills.
• Passion for innovation, continuous improvement, and delivering a best-in-class candidate and hiring manager experience.
• Proven ability to collaborate with senior stakeholders and cross-functional teams.
• Experience in a matrixed or global organisation is desirable.
• Experience within professional services, insurance or brokerage industries an advantage

Attributes

• Strong interpersonal and communication skills.
• Commercial acumen and professional credibility.
• Adaptability and a proactive, solutions-focused mindset.
• Commitment to continuous learning and improvement.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.