An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
The Talent Acquisition Manager for Malaysia plays a crucial role in Singtel’s Global Talent Acquisition team. This role is essential for delivering a comprehensive talent acquisition experience for Singtel’s business units in Malacca and Kuala Lumpur (KL), Malaysia. These business units encompass CBS & Networks in Malacca, as well as Singtel’s Malaysia Shared Services, which includes the Regional Technology Delivery Center, GCCO, GCFO, Legal, and Procurement in KL. The main responsibilities of this role include attracting top talent to support the growth of our Malaysia business units, building a strong employer brand, collaborating with educational institutions as necessary, ensuring proactive recruitment, establishing talent pipelines for current and future staffing needs, and assisting in the onboarding process for all new hires in Malaysia.
Make an Impact by:
- Take ownership of the end-to-end Talent Acquisition process in both locations in Malaysia.
- Drive sustainable talent acquisition strategies and provide high-quality recruitment advisory to line managers for core recruitment and leadership roles.
- Enhance and deepen sourcing channels and platforms to build candidate pipelines. Lead Talent Mapping request and provide talent insights to drive more targeted sourcing activities.
- Lead and drive continuous improvements across recruiting processes, tools, and technology.
- Team leadership and management. Inspire, lead, and develop a team of 2 to drive efficiencies and to be accountable for achieving hiring targets and KPIs.
- Business partner with the Senior Level Leadership team to understand their business complexities, define the most appropriate way forward to achieve efficiencies in hiring.
- Conduct regular meetings and weekly updates with BU Leads and senior leadership to address any recruitment gaps and improve hiring strategies in their BU.
- Collaborate with the People and Culture Lead to identify current external and internal talent gaps within the organization. Recommend and drive the right sourcing strategies including but not limited to MCR hiring campaigns, Work Study Programs, Internships, Employee Referral Campaigns, and Recruitment Marketing campaigns on social media
- Collaborate with the Talent Acquisition Attraction team to drive employer branding and value proposition stories. This includes but is not limited to campus outreach, career fairs, and employee stories to showcase Singtel IT’s Value Proposition.
Skills for Success
- Bachelor's degree in any field. A background in Human Resources, Business, or Psychology is a plus.
- At least 10 years of recruiting experience. With at least 5 years in a team lead/managerial capacity.
- Candidate Profiling & Interviewing – Expertise in evaluating talent beyond the resume, with a sharp eye for potential, capability, and cultural fit.
- Strategic Sourcing – Ability to design and execute proactive sourcing strategies that align with business goals and hiring needs.
- Recruitment Tools – Hands-on experience with LinkedIn Talent Solutions, including advanced use of LinkedIn Recruiter and LinkedIn Talent Insights for market mapping and data-driven hiring decisions.
- Adept at building trusted relationships with senior leaders and hiring managers across functions.
- Able to act as a strategic talent advisor, influencing hiring decisions with data and insights.
- Skilled at navigating sensitive situations and aligning differing stakeholder expectations.
- Passion for mentoring and developing recruitment team members to achieve performance excellence and career growth.
