Job Description
Job Summary: - Operations
[HOSTEL WILL BE PROVIDED]
The Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.
Job Responsibilities: - Operations
· Welcome customer in a warm and friendly manner.
· To provide excellent customer satisfaction through exceeding expectations of guests.
· Upsell promotional items.
· To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
· Perform day to day pre-opening and closing activities as per SOPs.
· Ensure that food hygiene and safety standards are maintained and comply.
· Work together with other team members to provide good quality service.
· Assist in dishwashing duties as and when required.
· Execute any other duties as assigned.
Skills:
· Excellent Customer Service
· Good command of spoken English
Education:
At least Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U
Experience:
· No experience/ At least 1 year of experience working in customer service or relevant experience in F&B
· Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment
**Open to Malaysian citizen only.
Job Type: Full-time
Pay: RM2,000.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
Schedule:
- Afternoon shift
- Early shift
- Evening shift
- Holidays
- Rotational shift
Supplemental Pay:
- Overtime pay
Ability to commute/relocate:
- Genting Highlands: Reliably commute or planning to relocate before starting work (Preferred)