About us:
At Michelangelo’s Dining Group, we pride ourselves on delivering authentic Italian cuisine with a modern twist, served in a warm and elegant atmosphere. With several outlets in Kuala Lumpur and a strong commitment to quality and hospitality, we are continuously expanding. Join our passionate team and be part of a growing brand with exciting opportunities ahead.
Job Overview:
We are seeking an experienced and driven Restaurant Supervisor to lead our front-of-house operations and ensure an outstanding guest experience. You’ll oversee daily service, coordinate with the kitchen, guide the team, and uphold our high standards of service and efficiency.
*Note: Shortlisted candidates will be contacted via WhatsApp to schedule a face-to-face interview at our outlet.
Key Responsibilities
- Supervise day-to-day restaurant operations and ensure smooth service flow
- Lead, train, and motivate front-of-house staff
- Maintain excellent customer service and handle feedback or complaints professionally
- Ensure compliance with food safety, hygiene, and company SOPs
- Coordinate inventory and stock with the kitchen and purchasing team
- Assist in scheduling, team performance evaluations, and on-the-job training
- Drive sales, support promotions, and monitor costs, wastage, and variances
- Work closely with management to meet sales and operational goals
- Promote discipline, teamwork, and professionalism within the team
Requirements
- Minimum 3–4 years of experience in the food & beverage industry.
- Proven experience in a supervisory or team leader role within a restaurant or hospitality setting.
- Strong leadership, communication, and problem-solving skills.
- Ability to multitask and perform well under pressure.
- Basic knowledge of POS systems and restaurant management tools.
- Positive attitude, hands-on approach, and a strong sense of responsibility.
- Must be able to work on weekends and public holidays.
- Passion for customer service and sales.
- Possess own transportation - *working location - Pavilion Damansara Heights.
Benefits:
- On-time salary payout.
- Career development opportunities.
- Supportive and energetic team environment.
- Staff meals provided.
- EPF, SOCSO, and EIS contributions.
- Sales commission and yearly performance bonus.
- Festive token and rewards.
- Group Personal Accident Protection and Hospitalization Scheme.
- Panel clinic access.
- Leave benefits: annual leave, medical leave, paternity/maternity leave, compassionate leave
- 6 off-days per month.
- Staff discounts on food and beverages.
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM3,600.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Experience:
- Food service: 2 years (Preferred)
Work Location: In person
