- Handle patient billing, insurance claims, and daily sales updates.
- Pick up incoming phone calls and respond professionally to patient inquiries.
- Manage appointment bookings and confirmations, including rescheduling as needed.
- Prepare and send emails to insurance companies; liaise with insurance providers
- Record and organize patient reports and treatment documentation.
- Liaise with dentists regarding patient care, appointments, and treatment plans.
- Communicate with dental laboratories on patient cases and timelines.
- Update doctors' notes and upload intraoral photos and records into the system.
- Respond to clinic emails professionally and promptly.
- Maintain records of supplier and lab invoices
- Monitor and record product stock levels and maintain display items at the front counter.
- Ensure the clinic, including common areas and equipment, is clean and well-maintained at all times. (Inform the cleaner if needs to be cleaned)
- Liaise with building security for parking arrangements and to resolve any facility issues.
- Collect and check the clinic's post box regularly.
- Receive and send materials, lab items, and clinic supplies as needed.
- Take turns with other team members to hold the clinic phone on Sundays to handle patient inquiries and send reminders.
- Support colleagues with any urgent administrative or clinical needs.
Job Type: Full-time
Pay: RM2,200.00 - RM3,000.00 per month
Benefits:
- Dental insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Weekend jobs
Supplemental Pay:
- Attendance bonus
- Overtime pay
Work Location: In person
Expected Start Date: 07/01/2025
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