We are seeking a dedicated Housekeeping Manager or Assistant Manager to oversee daily housekeeping operations and ensure exceptional cleanliness, hygiene and guest satisfaction in line with 5-star standards.
Key Responsibilities
- Supervise and manage housekeeping operations, especially public areas and back-of-house.
- Ensure all areas meet the hotel’s cleanliness and presentation standards.
- Plan and implement cleaning schedules, including deep cleaning and maintenance support.
- Inspect guest rooms and public areas regularly to maintain quality standards.
- Manage and support housekeeping staff: training, rostering, task delegation, and performance feedback.
- Address guest complaints or service issues promptly and professionally.
- Ensure strict compliance with hygiene, health & safety, and environmental protocols.
- Work closely with Front Office and Engineering teams to coordinate room readiness and maintenance needs.
- Support administrative tasks such as budgeting, reporting, and procurement processes.
Requirements
- Diploma or Degree in Hospitality, Hotel Management, or related field.
- 3–6 years of experience in housekeeping within a 4-star & 5-star hotel environment.
- Strong leadership, organizational and interpersonal communication skills.
- Familiar with housekeeping systems, inventory control, and productivity tools.
- Able to work flexible hours, weekends, and public holidays as needed.
Job Types: Full-time, Permanent
Pay: RM2,400.00 - RM3,800.00 per month
Benefits:
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Work Location: In person
Laporkan kerja
