Position Title
Document Controller
Report To
Senior Manager, Quality Assurance & Safety Compliance
Position Summary
The position is responsible for maintaining all MAB Kargo manuals and procedures under centralized control. This is also a key requirement for MK to obtain the IATA Safety Audit for Ground Operations (ISAGO) certification. The preparation of the MK manual will align with the IATA Airport Handling Manual, IATA Cargo Handling Manual, as well as CAAM Civil Aviation Directive (CAD6010) and CAAM Civil Aviation Guidance Material (CAGM6010).
Key Accountability
- To centralised manual & procedure for better controlled, amended and review.
- Easy tracking of document changes and updated due to findings, changes of requirements.
- Meeting with an audit requirement.
- Liaise with MK BU on review of manual
Qualification & Working Experience
- Bachelor’s degree or diploma in Logistics, Supply Chain Management, Aviation, Business Administration, or a related field
- Knowledge on document controller on updating manual, procedure & work instruction according to IATA Airports Handling Manual, IATA Cargo Handling Manual.
- Knowledgeable on IATA Airport Handling Manual (AHM), IATA Cargo Handling Manual (ICHM) as well as CAAM Civil Aviation Directive CAD6010 and CAAM Civil Aviation Guidance Material CAGM6010
- Minimum 2-3 years’ experience in cargo documentation, quality assurance, or compliance within the aviation or logistics industry
Areas of Experience
- Knowledgeable in Document Controller in established, update & review manual according to IATA Airport Handling Manual (AHM), IATA Cargo Handling Manual (ICHM),CAAM Civil Aviation Directive CAD6010 and CAAM Civil Aviation Guidance Material CAGM6010, ISO Standard and Company Policies.
- Aviation Experience in IATA / Quality Assurance Audit & as an auditee is an advantage.
Personality Traits
Skills:
- Strong attention to detail and accuracy in document management.
- Proficient in using document control software and MS Office applications.
- Excellent organizational and record-keeping abilities.
- Good communication skills for coordinating with internal teams and regulatory bodies.
Competencies:
- Ability to conduct internal audits and support external audits for compliance.
- Strong problem-solving skills and ability to implement corrective actions.
Ability to work under pressure and meet deadlines.
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