About Us
Established in 2007 and headquartered in Bengaluru, India, Quess is one of the fastest growing company globally in workforce management industry. With our presence in more than 30+ offices across India & 8+ offices globally which includes Southeast Asia, North America and the Middle East, we offer a comprehensive suite of technology-driven staffing and managed outsourcing services, and are a leading provider across BFSI, Retail, Telecom, IT, GCCs, BPO services, Manufacturing, and more.
About the Role
The Human Resource Executive (Mandarin Speaker) plays a key role in supporting HR functions within a dynamic retail or FMCG environment. This role involves handling recruitment, onboarding, employee relations, HR administration, and coordination of training activities, while ensuring alignment with company policies and labor regulations. Proficiency in Mandarin is essential to communicate effectively with Mandarin-speaking employees, suppliers, or regional stakeholders.
Job Description:
We are seeking a motivated and persuasive Telemarketer to join our team. The successful candidate will be responsible for contacting potential and existing customers by phone to promote products and services.
Key Responsibilities:
- Make outbound calls to prospective clients using provided leads.
- Present products professionally and persuasively.
- Identify customer needs.
- Maintain accurate records of conversations and update client information in the CRM system.
- Meet or exceed daily and weekly call targets.
- Handle customer objections professionally and overcome resistance.
- Follow compliance guidelines and maintain confidentiality of client information.
Requirements:
- SPM or higher.
- Excellent communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Ability to handle rejection and maintain a positive attitude.
- Proficient with CRM software and basic computer skills.
- Must be self-motivated and results-oriented.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM1,800.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person