Responsibilities:
1. Team Leadership & Management:
- Lead, coach, and motivate a team of Sales Consultants to achieve individual and team KPIs.
- Set clear performance expectations and monitor KPIs are met.
- Conduct regular one-on-one meetings with Sales Consultants to provide feedback, address challenges, and ensure personal development.
2. Sales Strategy & Execution:
- Develop and execute effective sales strategies and tactics to meet company targets.
- Ensure smooth execution of daily, weekly, and monthly sales plans.
- Monitor and manage Sales Consultant activity (calls, meetings, conversions) to ensure high productivity.
3. Performance Tracking & Reporting:
- Track and analyse sales metrics, preparing regular reports for senior management.
- Provide actionable insights to improve sales performance, including identifying bottlenecks or areas for growth.
- Implement changes or improvements based on performance data to enhance team success.
4. Training & Development:
- Onboard and train new Sales Consultants to ensure they understand products, services, and sales processes.
- Conduct training sessions and workshops to enhance skills in prospecting, client meetings, closing sales, and using CRM tools.
5. Collaboration with Other Departments:
- Collaborate with Marketing to align sales and marketing strategies, ensuring seamless lead flow and qualified prospects.
- Coordinate with the Project Coordinator and Operations Team to ensure smooth handovers of new clients and set proper expectations.
6. Client Relationship Management:
- Support Sales Consultants in handling challenging client relationships, ensuring customer satisfaction and retention.
- Assist in closing high-value deals when necessary, ensuring alignment with company goals and targets.
7. Reporting & Analysis:
- Regularly report on team performance and provide feedback to upper management.
- Analyse trends in sales performance and provide recommendations for improvements.
Requirements:
- Proven experience as a Sales Manager or Team Leader with a track record of managing Sales Consultants to meet KPIs.
- Strong experience in B2B sales (preferably in a digital services environment).
- Excellent leadership, communication, and interpersonal skills.
- Data-driven, with the ability to use CRM systems, Excel, or other tracking tools to monitor performance.
- Strong problem-solving skills and ability to motivate a diverse team.
- Ability to adapt and stay focused in a fast-paced and results-driven environment.
- This job requires candidates to station in Singapore for client meeting.
Job Type: Full-time
Pay: RM16,000.00 - RM24,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Language:
- Mandarin (Required)
Work Location: In person