The Adecco Group - Malaysia is hiring for Regional Business Transformation Manager - KL to drive strategic initiatives across the region. If you're passionate about transformation and ready to make an impact, apply now and be part of our journey!
Job Title Regional Business Transformation Manager
Reports To Regional Head of Transformation
Direct Reports None
Responsibilities:
You will be required to design and implement improvements to business processes and operations to meet the challenges in a changing strategic environment.
You will work closely with cross-department teams, to facilitate reviews and transformation of work streams.
- Work with business to define requirements, conduct discovery sessions and industry research, develop and document detailed solutions (IT/Non-IT) to address business needs, and work to implement and sustain solutions (IT/Non-IT).
- Responsible for documenting detail requirements and solutions as well as propose to senior management approval for implementation
- Identify impacts between current business usage of sales management processes and IT tools
- Implement change management strategies and plans to maximize employee adoption of new work processes so as to increase operations productivity and business efficiency, improve compliance and management reporting accuracy, etc.
- Identify / Design the BAT business scenarios / use cases to be run during BAT
- Take part into BAT (Business processes review, Requirements and data migration checks - migration rules, cleaning/transformations applied correctly)
- Train end users
- Play an active role in business functional support in relation to process and system usage
- Collect new ideas and enhancement requests from the business and work with IT to assess whether the idea is realistic to be implemented
You will be required to work with the respective departments to:
- Identify the key processes requiring review within and across departments
- Understands the processes through engagement with departments
- Streamlining of processes using tools such as business process re-engineering and operations analysis / operations research
- Follow through with the enhancement of processes and/or systems
- Where applicable, work with internal IM on the design, development, testing and implementation of any IT related solutions
Requirements:
- Degree in related field, with at least 5 years of relevant working experience
- Process Improvement/Process Excellence certifications strongly preferred
- Experience in staffing industry preferred
- Experience in business process re-engineering, operations analysis and research, enterprise risk management, business continuity management
- Holistic approach to problem solving with ability to see the bigger picture/assess risks
- Results-oriented, analytical and innovative Strong analytical skills with ability to understand and breakdown complex business problems and propose sound IT/Non-IT solution
- Driven with a continuous Improvement mindset
- A strong team player, but also possess the ability to work independently
- Good networking abilities with strong stakeholder management skills
- Excellent verbal, written and presentation skills
- Excellent organizational & leadership skills.
Technical Skills and Competencies Required:
- Business Understanding - Ability to demonstrate knowledge and understanding of customer requirements, Adecco’s industry and market dynamics, value drivers, services, systems and processes
- Be a change agent capable of communicating and driving change throughout the organization
- Communication - Ability to convey, receive and share information to ensure mutual understanding internally and externally across all levels
- Ability to spar/challenge
- Excellent listening and probing skills
- Good working knowledge of MS Office products (Word, Excel, Power Point, Outlook, Project, Visio), ability to quickly adapt and work with new software
Posting date: 22-07-2025