Key Responsibilities:
- Oversee daily operations of the bakery outlet to ensure efficiency and profitability.
- Develop and implement standard operating procedures to enhance productivity.
- Recruit, train, and supervise outlet staff, fostering a positive work environment.
- Schedule staff shifts and ensure adequate coverage during peak hours.
- Ensure high standards of customer service are maintained at all times.
- Address customer inquiries and resolve any issues promptly.
- Monitor inventory levels, manage stock orders, and minimize waste.
- Collaborate with suppliers to ensure timely delivery of quality ingredients and supplies.
- Assist in developing and executing marketing strategies to promote products and increase sales.
- Organize and participate in events or promotions to enhance brand visibility.
Qualifications:
- Bachelor’s degree in Business Management, or a related field (preferred).
- Proven experience in retail or food service management, preferably in a bakery or similar environment.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficient in MS Office and Excel and experience with POS systems.
Job Types: Full-time, Contract
Pay: RM1,800.00 - RM3,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person