We are seeking a vigilant, detail-oriented, and highly ethical Inventory & Operations Auditor to join our team. The primary responsibility of this role is to safeguard the company's assets and uphold operational standards by conducting daily audits at our various branch locations. The ideal candidate will go beyond simple stock counting to perform a comprehensive review of inventory accuracy, operational procedures, staff conduct, and financial integrity. This position is crucial for ensuring compliance, minimizing loss, and driving excellence across all our branches.
Key Responsibilities
1. Inventory and Merchandising Audits:
- Conduct daily on-site visits to various branches to perform comprehensive physical stock counts and inventory audits.
- Verify that all merchandise is displayed according to company standards, is accurately priced, and that physical display items match the official master list.
- Audit the stock receiving process to identify and report any delays in system updates by branch staff.
2. Operational & Compliance Audits:
- Assess overall branch condition, including cleanliness, display standards, staff professionalism (attitude and appearance), and attendance.
- Ensure all point-of-sale (POS) equipment, including credit card terminals, are in proper working order.
- Verify the completion and accuracy of internal reports (e.g., stock takes) conducted by the branch.
3. Fraud Prevention & Integrity Checks:
- Investigate all cancelled or voided transactions to identify potential misconduct or fraudulent activity, such as issuing invoices with incorrect amounts.
- Perform random customer verification calls to ensure that the invoice issued matches the products and services received, confirming sales transaction integrity.
4. Reporting & Reputation Management:
- Monitor the branch’s online reputation by reviewing recent customer feedback on platforms like Google Reviews and Facebook.
- Compile all audit findings into a comprehensive, detailed report for management, highlighting areas of excellence, non-compliance, potential risks, and actionable recommendations.
Job Type: Full-time
Pay: RM2,500.00 - RM4,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Application Question(s):
- how much is your expected salary?
- give me a reason why we should hire you?
Experience:
- inventory audit : 2 years (Required)
Work Location: In person