Job Scope
- Engage customers via telephone, providing prompt and helpful information.
- Manage a high volume of inquiries professionally to meet and exceed productivity goals.
- Resolve calls within agreed Service Level Agreements (SLAs) for customer satisfaction.
- Drive individual Key Performance Indicators (KPIs) and collaborate on team objectives.
- Uphold strict confidentiality and integrity with customer information.
- Present, promote, and sell products/services to existing and prospective customers.
- Adapt to additional duties assigned by Management to support team success.
职位类型:全职
薪资: RM2,400.00至RM3,100.00(每月 )
Language:
- Mandarin (Required)
Work Location: 现场办公