Job Scope
- Engage customers via telephone, providing prompt and helpful information.
- Manage a high volume of inquiries professionally to meet and exceed productivity goals.
- Resolve calls within agreed Service Level Agreements (SLAs) for customer satisfaction.
- Drive individual Key Performance Indicators (KPIs) and collaborate on team objectives.
- Uphold strict confidentiality and integrity with customer information.
- Present, promote, and sell products/services to existing and prospective customers.
- Adapt to additional duties assigned by Management to support team success.
职位类型：全职
薪资： RM2,400.00至RM3,100.00（每月 ）
Language:
- Mandarin (Required)
Work Location: 现场办公
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