If you’re interested on our vacancy, please apply through: https://brighten.my/join-us/?utm_jobid=5082&utm_jobtitle=Customer%20Service%20Representative
About Us:
Brighten Business Consulting Sdn Bhd is a leading digital marketing and manpower outsourcing agency based in Hong Kong, with branches in Malaysia, Taiwan, UK, and Australia. With a decade of expertise in marketing, business strategy, and technology solutions, we specialize in delivering top-notch professional services to assist global clients in expanding their market presence in Malaysia and the Asia Pacific region. Our Malaysia branch, established in 2018, boasts two well-equipped offices and a team of approximately 80 employees. We excel in providing outstanding manpower outsourcing solutions to our clients in Hong Kong, utilizing our in-depth knowledge of local regulations. Join us in shaping the future of business expansion and digital marketing!
About Our Client:
Our client is a trusted provider of company formation and accounting services for UK-based businesses, including virtual office and tax filing support. Their streamlined and partner-driven business model supports clients from Hong Kong, Taiwan, and Malaysia.
Job Scope:
- Input client data into Excel databases including company and personal details.
- Schedule identity verification procedures with clients via email.
- Send company registration and document update emails.
- Manage incoming mail, perform name changes, and document alerts.
- Use Microsoft Outlook to notify and track irregular letters.
- Escalate irregular issues to supervisors promptly.
- Support internal recordkeeping and operational documentation.
Job Requirements:
- Diploma or Degree in Business Administration, Communications, or related field.
- Detail-oriented with strong organizational skills.
- Proficient in Microsoft Excel and Outlook.
- Strong verbal and written communication skills.
- Must be able to speak Cantonese and read/write Chinese.
- Able to handle client data with confidentiality and professionalism.
Benefits:
- 5 working days.
- Hospital insurance
- Medical claim allowance
- Parking allowance
- Late shift allowance
- Friendly and good working environment
- Free snacks & beverages
- Increment depends on work performance.
- Year-end bonus based on work performance.
- Festival gifts, birthday benefits etc
- Working place nearby MRT station.
Office Locations: Sunway Velocity
Interested candidates, please provide your CV, current & expected salary.
Onboard date: after 15 September
Note: Only shortlisted candidates will be contacted. Thank you for your interest in joining our company.
Job Type: Full-time
Pay: RM4,500.00 - RM5,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person
Application Deadline: 09/19/2025