Responsibilities:
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies
- Replying to emails and answering calls
Qualifications:
- SPM holder
- Good English proficiency
Job type:
- Full time
Pay:
- Basic salary (RM 1900) per month
Benefits:
- Night shift allowance (RM 300) per month
- KPI allowance (RM 400) per month
- Near shuttle bus route
- No experience needed
- Full training provided
Work location:
- In person location
- Medini, Iskandar Puteri, Johor
Welcome SPM and fresh graduate
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,900.00 - RM2,500.00 per month
Benefits:
- Professional development
Work Location: In person