4 Key Highlights
- Work-Life Balance: No Overtime Culture, No Pressure, Weekends Free, 9am-6pm.
- Career Growth: Continuous learning & supportive working environment & colleagues.
- Contribution & Effort being recognized & get seen.
- Base Salary + Commission: Financial Security + Earning Potential + Full Benefits.
About This Role: This entry-level Operations Executive position offers comprehensive training and career development in Malaysia's leading legal technology company. You'll gain hands-on experience in sales order management, customer service excellence, and administrative coordination while building essential business skills.
No legal background required - we provide complete training and mentorship!
Working Hours: Monday to Friday, 9am – 6pm - we value your personal and family time with true work-life balance, no overtime pressure, and weekends are yours
BENEFITS & HIGHLIGHTS
1. Outstanding work-life balance - we value your personal and family time with true work-life balance, no overtime pressure, and weekends are yours
2. Career advancement opportunities - Performance-based career growth and professional development
3. Performance-driven rewards - Competitive basic salary + extra monthly commission when you hit targets
4. Direct impact environment / Contribution gets seen- Your contributions are seen and valued with high visibility on performance and direct impact on company success - your achievements get proper recognition, no corporate politics or bureaucracy
5. Professional skill development - Learn CRM systems, business analytics, project management, and leadership skills
6. Friendly, politics-free environment - Straightforward team culture focused on results and collaboration
7. Open-minded team culture - Your ideas and feedback are heard and valued - friendly boss & colleagues who welcome innovation & ideas
8. Young & fun team environment - Dynamic, energetic colleagues with a vibrant workplace culture
9. Direct mentorship - Learn directly from founding team and experienced management
10. Convenient location - 12 minutes walking distance from Bandar Utama MRT station (Avante)
11. Additional perks - Office snacks, quarterly team activities, festive celebrations, EPF/SOCSO, medical benefits
JOB RESPONSIBILITIES
Sales Order Processing & Customer Service
- Process daily sales orders and coordinate with suppliers to ensure timely delivery
- Handle customer communications via phone and email with professional follow-up
- Manage customer service requests and work with team to resolve issues promptly
- Maintain accurate customer records and order tracking
Administrative Support & Learning Opportunities
- Provide general administrative support for daily office operations
- Assist with quotations, billing, and basic reporting tasks
- Support office coordination and document management
- Learn business operations through hands-on experience
Professional Development & Cross-Functional Exposure
- Participate in training programs to develop business skills
- Gradually take on additional responsibilities as you learn and grow
- Collaborate on diverse business initiatives across different functions
- Contribute to process improvements with guidance from supervisors
WHO WE'RE LOOKING FOR
Required Qualifications:
- Degree in Business, Administration, or any equivalent Degree qualification
- Basic computer skills, Microsoft Office, communication skills, problem-solving abilities
- Strong work ethic, independent, able to work with minimal supervision
- Customer-centric mindset with excellent communication skills
- Solution-driven approach and entrepreneurial spirit
- Passion for technology, AI and growth mindset, and willing to try new things
- Language Requirements: Fluency in English and Bahasa Malaysia. Mandarin/Chinese proficiency is an added advantage
Ideal Background:
- Fresh graduates welcome - comprehensive training provided
- Customer service, administrative, or order processing experience preferred but not required
What Makes You Successful:
- High commitment to excellence and continuous learning
- Team player with strong interpersonal skills
- Interest in business operations and process improvement
- Ambition to grow into management roles
CAREER DEVELOPMENT
Training & Mentorship:
- Direct guidance from founding team and department heads
- Cross-functional exposure across sales, operations, and customer management
- Professional development opportunities and skills enhancement programs
- Performance-based advancement with clear milestones
APPLICATION PROCESS
Ready to accelerate your career with Malaysia's leading legal tech company?
For faster processing, email your resume directly to hr@easylaw.com.my
Subject line: 'IND - Operations Executive Application'
Include 'IND' at the start of your subject line to confirm you've read the complete job description.
Alternatively, apply through indeed by clicking the APPLY button [ slower processing]
Immediate start available - Limited positions, phone interview within 72 hours for qualified candidates
Location: Damansara Utama, Petaling Jaya, Selangor ( 12-min walking distance to Bandar Utama MRT station Avante)
Job Types: Full-time, Permanent
Pay: RM2,700.00 - RM3,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Opportunities for promotion
- Professional development
Work Location: In person