Key Responsibilities:
Draft Standard Quotation:
- Enquire further information from customers base on standardize checklist.
- Draft quotation base on standardized format.
- Present to HOD or CEO for finalization and approval.
Invoice Generation:
- Prepare and issue invoices to customers based on service agreements or quotations.
- Collect and compile documents from Operations and calculate charges (OT, Storage and EMC, DnD, etc).
- Ensure invoices are accurate and comply with company policies and customer requirements.
Payment Processing:
- Record and reconcile customer payments.
- Follow up on outstanding invoices and ensure timely collection of dues.
- Manage electronic billing systems and update customer payment records.
Customer Interaction:
- Respond to billing inquiries from customers via phone, email, or in person.
- Resolve billing discrepancies and disputes in a professional manner.
Data Management:
- Maintain accurate records of all billing transactions.
- Generate billing reports and summaries for management review.
- Ensure all billing data is entered into the accounting system accurately.
Compliance and Procedures:
- Ensure billing procedures comply with company policies and legal requirements.
- Assist in the development and implementation of billing policies and procedures.
Coordination and Collaboration:
- Work closely with the finance department to ensure accurate financial reporting.
- Coordinate with sales and customer service teams to verify and reconcile billing information.
- Collaborate with IT to address and resolve billing system issues.
Qualifications:
- Education: Diploma / Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- Experience: Minimum of 2-3 years of experience in billing, accounts receivable, or a related field. Has experience in similar industry such as Forwarding, Shipping, Port Ancillary, CFS would be added advantage.
- Skills:
- Strong numerical and analytical skills.
- Proficiency in billing software and MS Office, particularly Excel.
- Excellent attention to detail and organizational skills.
- Strong communication and interpersonal skills.
- Ability to handle sensitive information with discretion.
- Experience with Accounting system such as MYOB, SQL, UBS would be added advantage.
Personal Attributes:
- Highly organized and able to manage multiple tasks simultaneously.
- Detail-oriented with a high level of accuracy.
- Proactive in resolving issues and improving processes.
- Strong ethical standards and integrity.
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM3,200.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person