工作職責
- 協助推廣公司在馬來西亞的業務及銷售課程，推動收入增長。
- 跟進當地客戶的查詢，提供即時且專業的回應，確保客戶滿意度。
- 準備、整理和維護與銷售相關的文件，包括報價單、發票和合同，確保準確及時。
- 支援銷售團隊的日常運作，包括安排會議、協調日程和管理行程表。
- 協助執行促銷活動，例如市場推廣活動、活動策劃及社交媒體宣傳計劃。
- 維護準確的客戶記錄和數據庫，確保所有信息及時更新並妥善保存。
- 進行基本市場調研，收集有關客戶需求、競爭對手和行業趨勢的信息。
- 提供銷售團隊所需的行政支援，包括準備報告和簡報。
- 與其他部門協作，確保銷售策略及客戶服務流程順利執行。
職位要求
- 語言能力：熟練使用中英文（書寫及口語），懂粵語者優先考慮。
- 經驗要求：具備1-2年銷售或行政支援相關經驗為佳；歡迎對銷售有熱誠的應屆畢業生申請。
- 技術技能：熟練操作Microsoft Office（如Word, Excel, PowerPoint）及客戶關係管理（CRM）軟件。
- 客戶導向：具備良好的客戶服務能力，能建立並維護良好的客戶關係。
- 組織能力：能高效管理多項任務，合理安排工作優先級，並按時完成工作。
- 溝通能力：具備優秀的口頭及書面溝通能力，能夠在團隊環境中有效合作。
- 細心謹慎：在文件處理和數據輸入方面具有高度的準確性。
- 積極態度：工作熱情，主動積極，願意學習並適應新挑戰。
- 其他要求：熟悉馬來西亞市場及銷售實踐者優先考慮。
薪金範圍
面議，根據應聘者的經驗和能力而定。
工作地點
馬來西亞（具體地點面議）。
Job Responsibilities
- Assist in promoting the company’s business and sales of courses in Malaysia to drive revenue growth.
- Handle and follow up on local customer inquiries, providing prompt and professional responses to ensure customer satisfaction.
- Prepare, organize, and maintain sales-related documents, including quotations, invoices, and contracts, ensuring accuracy and timeliness.
- Support the sales team in day-to-day operations, including scheduling meetings, coordinating appointments, and managing calendars.
- Assist in the implementation of promotional activities, such as marketing campaigns, events, and social media initiatives.
- Maintain accurate customer records and databases, ensuring all information is updated and properly filed.
- Conduct basic market research to gather information about customer needs, competitors, and industry trends.
- Provide administrative support to the sales team, including preparing reports and presentations as required.
- Collaborate with other departments to ensure smooth execution of sales strategies and customer service processes.
Job Requirements
- Language Skills: Proficiency in English and Chinese (both written and spoken); knowledge of Cantonese is an advantage.
- Experience: 1-2 years of sales or administrative support experience is preferred; fresh graduates with a passion for sales are welcome to apply.
- Technical Skills: Proficient in Microsoft Office (e.g., Word, Excel, PowerPoint) and CRM software.
- Customer-Oriented: Strong customer service skills, with the ability to build and maintain positive customer relationships.
- Organizational Skills: Ability to manage multiple tasks efficiently, prioritize work, and meet deadlines.
- Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively in a team environment.
- Attention to Detail: High level of accuracy in handling documents and data entry.
- Positive Attitude: Enthusiastic, proactive, and willing to learn and adapt to new challenges.
- Additional Advantage: Familiarity with the Malaysian market and sales practices is a plus.
Job Type: Full-time
Pay: RM3,900.00 per month
Benefits:
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- Overtime pay
Work Location: In person
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