Key Responsibilities:
- Provide expert support on a wide range of banking inquiries with accuracy and efficiency.
- Handle inbound and outbound customer interactions professionally and empathetically.
- Resolve issues promptly, aiming for first-contact resolution.
- Maintain a customer-first approach in every interaction.
- Manage time effectively to ensure timely and reliable service.
Nearby To Public Transport
High Basic Salary
Near TRX
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM4,500.00 per month
Benefits:
- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Professional development
Supplemental Pay:
- Commission pay
Language:
- Mandarin (Preferred)
- Cantonese (Preferred)
Work Location: In person
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