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Ticketing Officer (Travel & Tours Company)

RedRadar International Sdn Bhd
RM 1,800 - RM 2,000 sebulan
Majlis Perbandaran Kajang, Selangor
Sepenuh masa
1 minggu yang lepas

About Us

RedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we’ve helped over 5,000 candidates secure their dream jobs with companies that truly value their talent.

We specialize in connecting the right people with the right opportunities — and we’ll support you every step of the way, from application to offer. At RedRadar, you’re not just a resume — you’re a person with potential.

Visit us: www.redradarinternational.com

Job Description & Job Details

Salary: RM1,800 - RM2,000 + Commission + Allowance

Location: 15-2, Jalan Eco Majestic 9/1C, 43500 Semenyih Selangor

Working Days: Monday - Friday (Saturday Half Day)

Working Hours: 8.00am - 5.00pm, Saturday 8.00am - 1.00pm

Job Description :

1) Assist in booking flight tickets for clients traveling for Umrah, ensuring the most suitable flight options are chosen based on their preferences and schedule.

2) Issue and reissue tickets, including modifications to existing bookings, cancellations, and refunds.

3) Verify ticket information, including flight schedules, class, and fare details, ensuring accuracy before finalizing bookings.

4) Respond to customer inquiries regarding ticket bookings, flight schedules, prices, and other travel-related questions.

5) Provide timely assistance to clients experiencing issues with their tickets or travel plans.

6) Communicate with clients regarding ticket changes, cancellations, or delays, ensuring they are informed and comfortable with any adjustments.

7) Maintain accurate records of ticket bookings, including client details, flight information, and payment confirmations.

8) Assist in handling travel-related documents for visa applications, ensuring clients have the necessary documents for their trip.

9) Work closely with airlines, travel suppliers, and vendors to ensure smooth ticketing operations.

10) Assist in resolving any issues or complaints regarding ticketing or flight arrangements.

Requirements / Preferred Qualifications

1) Minimum 1 years of Experience in related field.

Why Work With Us

At RedRadar, we don’t just match candidates to jobs — we match them to the right jobs. When you apply with us, you’re not applying blindly. We work closely with trusted companies that offer competitive salaries, career growth opportunities, and positive work environments.

As your recruitment partner, we’ll guide you throughout the hiring process — from sharing job insights to helping you prepare for interviews. Many of our clients offer benefits such as:

- Opportunities for promotion and salary reviews

- Supportive team culture and professional development

- Flexible working hours or hybrid arrangements (depending on the role)

Our mission is to help you build a career, not just land a job.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

Schedule:

Supplemental Pay:

Experience:

Work Location: In person

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