Position Summary
The Supervisor Service Crew (Kitchen) is responsible for overseeing daily kitchen operations, ensuring food quality and hygiene standards, and leading the kitchen team to deliver exceptional service. This role requires strong leadership, attention to detail, and a passion for food preparation and customer satisfaction.
Key Responsibilities
Team Leadership
- Supervise and coordinate kitchen staff during shifts
- Train new crew members on kitchen procedures and safety standards
- Motivate and support team to maintain high performance and morale
Operational Excellence
- Ensure timely and accurate food preparation and presentation
- Monitor inventory levels and coordinate with procurement for stock replenishment
- Maintain cleanliness and organization of kitchen areas in compliance with health regulations
Quality & Safety
- Enforce food safety and hygiene protocols (e.g., HACCP standards)
- Conduct regular inspections and audits to ensure compliance
- Address and resolve any kitchen-related issues or customer complaints promptly
Reporting & Communication
- Prepare shift reports and update management on kitchen performance
- Communicate effectively with front-of-house staff to ensure smooth service flow
- Assist in planning menus and suggesting improvements to kitchen operations
Requirements
- Proven experience in a kitchen supervisory role (minimum 2 years preferred)
- Strong knowledge of food preparation techniques and kitchen safety standards
- Excellent leadership and team management skills
- Ability to work in a fast-paced environment and handle pressure
- Good communication and problem-solving abilities
- Flexibility to work shifts, weekends, and public holidays
Preferred Qualifications
- Certification in Food Handling or Culinary Arts
- Familiarity with POS systems and kitchen inventory software
- Experience in quick-service or casual dining establishments
Job Types: Full-time, Permanent, Contract
Contract length: 3 months
Pay: From RM2,100.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
- Early shift
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Nusajaya: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- STM/STPM (Preferred)
Work Location: In person
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