Specialist, Cloud Infrastructure (Manager level)

Job Description

1. Cloud Infrastructure Design & Architecture:

• Design secure, scalable, and highly available Virtual Private Cloud (VPC) architectures tailored to enterprise client requirements.
• Develop detailed infrastructure blueprints, network topologies (VPCs, subnets, firewalls, VPNs, load balancers), and security models.
• Select optimal cloud services (IaaS, PaaS) based on workload characteristics (compute, storage, database, networking).
• Integrate cloud solutions with existing on-premises infrastructure (hybrid cloud designs).

2. Cloud Deployment, Integration & Automation:

• Lead the hands-on deployment and configuration of cloud infrastructure components using Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible, CloudFormation, ARM Templates).
• Implement and manage OpenStack private cloud environments (Nova, Neutron, Cinder, Keystone, Horizon).
• Deploy, configure, and optimize VMware ESXi hypervisors, vCenter Server, and vSAN within cloud or hybrid environments or FusionSphere cloud OS.
• Automate provisioning, configuration management, and operational tasks to ensure consistency and efficiency.

3. Enterprise Workload Migration:

• Plan and execute complex lift-and-shift, re-platforming, and re-factoring migrations of enterprise workloads (physical & virtual servers, applications) from on-premises environments to target VPCs (e.g., AWS VPC, Azure VNet, GCP VPC, OpenStack Neutron networks).
• Utilize migration tools (e.g., VMware HCX, Azure Migrate, AWS MGN, OpenStack Kolla/Karbor) effectively.
• Minimize downtime and ensure data integrity during migration events.
• Perform thorough pre-migration assessments and post-migration validation.

4. Database Platform Management:

• Migrate, deploy, configure, manage, and optimize common enterprise database platforms (e.g., Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL, MongoDB) within cloud environments (VM-based, Managed DBaaS).
• Implement high availability (HA), disaster recovery (DR), backup, and performance tuning strategies for cloud databases.
• Ensure database security and compliance.

5. Managed Infrastructure & Operations:

• Implement monitoring, logging, and alerting solutions (e.g., Prometheus/Grafana, ELK Stack, CloudWatch, Azure Monitor, Stackdriver, PRTG) for proactive infrastructure management.
• Establish operational procedures for patch management, security hardening, capacity planning, and cost optimization within managed cloud environments.
• Provide Tier 3/4 support escalation for complex cloud infrastructure issues

6. Backup, Disaster Recovery & Business Continuity:

• Design, implement, and manage robust cloud-based backup strategies using enterprise tools (e.g., Veeam, Commvault, Rubrik, cloud-native solutions like AWS Backup, Azure Backup).
• Architect, deploy, and test comprehensive Disaster Recovery (DR) and Business Continuity Planning (BCP) solutions for cloud and hybrid environments.
• Provide consultancy for Disaster Recovery Planning
• Provide expert consultancy to clients on DR strategy, RPO/RTO definition, and solution selection.
• Lead DR drills and ensure recovery plans are effective and documented.

7. Security & Compliance:

• Implement cloud security best practices (identity & access management, network security groups/firewalls, encryption at rest & in transit, vulnerability management).
• Ensure infrastructure designs and deployments adhere to relevant compliance standards (e.g., ISO 27001, SOC 2, PDPA, CSA, PCI DSS) as required by clients

8. Collaboration & Documentation:

• Collaborate closely with project managers, solution architects, application teams, and client stakeholders.
• Create and maintain comprehensive technical documentation (design docs, runbooks, as-built configurations, operational procedures).
• Mentor junior engineers and share knowledge within the team.

9. Operations & Life-Cycle Management

• Establish operational procedures for monitoring, maintenance, and upgrades.
• Conduct performance tuning, fault isolation, and root cause analysis.
• Provide post-deployment support and optimization services.

10. Client Engagement & Delivery

• Collaborate with solutions team to gather requirements and present technical solutions.
• Lead technical workshops, presentations, and training sessions.
• Act as a trusted advisor for cloud services strategy and transformation initiatives.

11. Key Deliverables:

• Cloud Design Documents (HLD/LLD)
• Implementation Plans and Configuration Templates
• Test and Validation Reports
• Operational Runbooks and SOPs
• Technical Presentations and Client Reports

12. Associated Deliverables:

• Produce, update, review and approve Trouble-shooting Knowledge Base, Operations & Maintenance technical, Operation Readiness Checklist, UAT checklist, MOP documentations, etc. as compliance to Managed Services industry certifications (ISO 27001/2, etc.)
• Review and approve Technical Support Bulletins and other technical documentation in the Knowledge Base for initial investigation by Tier 1 & 2 Cloud Ops
• Review and approve of technical documentation part of Operations & Maintenance SOPs for training materials, manuals, troubleshooting guides, etc.

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (or equivalent demonstrable experience).
• Experience: 5+ years of hands-on experience in designing, deploying, and managing enterprise IT infrastructure, with a minimum of 3+ years focused on public/private cloud platforms.
• Cloud Platforms: Deep, hands-on expertise with *at least two* major public clouds (AWS, Azure, GCP, VMWare) *AND/OR* significant experience with *OpenStack* private cloud deployment and management.
• Relevant Cloud Certifications: AWS Solutions Architect Professional/DevOps Pro, Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect, OpenStack COA/CKA/CKAD. VMware Certified Professional (VCP) or higher.
• Database Certifications (e.g., Oracle OCP, Microsoft SQL Server MCSA/MCSE).
• Experience with configuration management tools (e.g., Puppet, Chef, SaltStack).
• Deep knowledge of specific industry compliance requirements.
• Experience with multi-cloud or hybrid cloud management platforms.

Job Types: Full-time, Permanent

Pay: Up to RM14,000.00 per month

Benefits:

• Dental insurance
• Maternity leave
• Professional development

Application Question(s):

• What is your notice period (in month)?
• What is your expected salary (RM)?

Willingness to travel:

• 100% (Preferred)

Work Location: In person