- Design and implement resilient system architectures that support high availability and scalability.
- Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.
- Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.
- Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.
- Collaborate with development and operations teams to establish best practices in system reliability and incident management.
- Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
- Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
- Identify and troubleshoot performance bottlenecks across systems, providing actionable recommendations for enhancements.
- Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.
Requirements
- Proficiency in programming languages such as Python, Golang, Java, or similar, focusing on operational efficiency.
- Demonstrated experience in system architecture and design, prioritizing reliability, and scalability.
- Strong understanding of SRE principles, including SLOs, SLIs, toil reduction, and incident post-mortems.
- Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their operational management.
- Strong expertise in Linux system administration.
- Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
- Familiarity with networking concepts and effective troubleshooting techniques.
- Excellent problem-solving abilities and a proactive approach to operational challenges.
- Ability to work independently while effectively collaborating within a team environment.
Preferred Skills:
- Familiarity with monitoring tools and performance optimization techniques.
- Experience in scripting or automation for system administration tasks.
- Knowledge of networking concepts and troubleshooting methodologies.
- Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
- Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization.
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