Your new job includes:
As a member of our family-owned business, you will inspire our customers from all over the world with excellent product assortments, your expert advice, and your warm hospitality. As a Sales Associate in our Heinemann Duty Free Shop, you will
- proactively approach customers with a welcoming smile, discover their needs, and inspire them to make additional purchases from our assortment of high-quality brands by creating an unforgettable shopping experience with your dedicated advice and attentive support.
- promote and push slow moving items and/or deleted products to maintain freshness and high turnover of the brand/assortment.
- take responsibility for the accurate and careful handling of checkout processes.
- ensure the perfect presentation of our assortment through your great attention to detail.
- ensure immediate redisplay or replacement of stocks which have been sold or removed from the shelves, with the “first-in, first-out” method applied at all times.
- assist the counter/shop manager in receiving, unpacking, checking deliveries versus relevant paperwork.
- assist the company during stock takes by preparing/organizing, counting and investigating stocks and stock losses.
- live our Heinemann culture and values, engage with other team members on a personal and professional level, share your knowledge, and strive for the team’s success.
What you should bring along
- Practical experience in sales or in a customer-oriented business, and preferably, previous professional experience with retail luxury brands.
- Very good command of English, and ideally, a proficiency in an additional language.
- Genuine passion of engaging with people, a natural service orientation and a talent for creating memorable moments for customers and colleagues.
- Strong team, communication, and sales skills – especially the ability to understand the needs of customers with a wide range of cultural backgrounds through active listening and to act on them accordingly.
- A clear focus on achieving your goals and an awareness of your own creative autonomy.
- Openness to work in varied shifts with 24-hours rotation.
Job Type: Full-time
Pay: RM2,000.00 - RM2,800.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- KLIA: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you able to work on weekends, public holidays and on 24-hours rotational shift?
Work Location: In person
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