Company Description
Laku6 is the leading AI-first end-to-end electronics recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners. Laku6 is part of Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).
Laku6 is the leading AI-first end-to-end Electronics Recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners and in over 1,000 offline retail shops. We believe that making it easier for sellers to sell and safer for buyers to buy used-electronics and smartphones is a critical step to achieving that.
Visit www.laku6.com/ for more information.
Job Description
- Customer service: Providing a great shopping (buying/selling) experience, listening to customer feedback, and acting on it
Product knowledge: Being passionate about secondhand products and having confident conversations with customers
Sales: Working independently to do daily store opening and closing, grow sales and store targets
Stock management: Maintaining stock record accuracy and being prepared for stock control routines
Others: Any other ad-hoc tasks required by the Company
Qualifications
- Experience: 1-2 years working in a retail environment (electronics)
- Flexible schedule: Available for nights, weekends, and holidays (if required). Working arrangement will be 6 days/week.
- Customer service superstar: Able to build relationships and resolve concerns
- Multitasking pro: Thrives in fast-paced environments and sets priorities
- Self-starter: Takes initiative and demonstrates accountability
- Communication ace: Strong verbal and interpersonal skills
- Growth-oriented: Eager to learn and receptive to feedback
Additional Information
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