Description
PA to Campus Principal
Role Profile
Purpose of Role
PA to the Campus Principal provides high-level administrative and organizational support to ensure the Campus Principal can operate effectively and efficiently in leading the school. The PA acts as the first point of contact, managing communication, scheduling, documentation, and confidential matters with professionalism and discretion. The role exists to enable the Campus Principal to focus on strategic leadership, while ensuring smooth day-to-day operations and fostering positive relationships with staff, students, parents, and external stakeholders.
ABOUT TENBY INTERNATIONAL SCHOOL SETIA ECOHILL
Tenby International School Setia EcoHill follows the international school curriculum comprising IGCSE, beginning from kindergarten through to Secondary School. With over 800 students, we have gained a reputation for excellence and high standards in education.
We champion a transformative approach to learning that goes beyond the classroom. By igniting our students' curiosity and growing their self-confidence, we empower them to become the next generation of changemakers.
Tenby International School Setia EcoHill is part of ISP Malaysia, one of the leading education groups in Malaysia that operates Tenby Schools, Asia Pacific Schools and Straits International Schools. The nine school campuses are strategically located in the developed areas of Klang Valley in Selangor, Perak, Penang and Johor.
ISP Malaysia is part of ISP, a global community of over 100 international schools across more than 20 countries.
Key Benefits
- A culture of engagement and trust, where staff contributions are recognised and valued.
- A passionate and motivated team of professionals who put children at the heart of decision-making.
- An embedded commitment to professional development and employee well-being.
- Access to expertise, best practice sharing and learning opportunities across countries and cultures.
- Competitive remuneration.
- School fee discount for children of employees.
- Medical outpatient and insurance benefits.
ISP Principles
- Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
- Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
- Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
- Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
- Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
For more information visit http://www.internationalschoolspartnership.com
PA to Campus Principal – Key Responsibilities
Administrative services
- Provide administrative and secretarial services as requested by the Campus Principal in a timely, professional manner.
- Manage the schedule for the Campus Principal.
- Provide a high level of customer service to staff, students, parents, visitors and callers to the school.
- Receive, sort, and prioritize mail and emails, redirecting as appropriate and responding to all routine correspondence daily in a timely manner.
- Ensure the filing system for the Campus Principal is kept up to date.
- Prepare agenda and minutes of Senior Leadership Meetings or other necessary meetings chaired by Campus Principal
- Other duties as directed by the Campus Principal, including:
Purchasing gifts
Event management
- Establish and maintain effective working relationships with other school staff members and contribute to the general team’s well-being.
- Protect confidentiality of records and information about students/parents/staff and use discretion when sharing such information.
Legal licenses and Government dealing
- Ensuring work is assigned in accordance to policies and procedures, guidelines and recommendations of MOE, Head Office and any other regulatory bodies.
- Monitor on the validity for all regulatory bodies related documents / licenses and arrange for renewal / update (MOE license, KDN approval to recruit international students, PDPA)
Student Services
- Oversees and provide support for students in School when necessary
Contribution to the wider school:
- Become familiar with the school’s policies and programmes
- Participate in activities that benefit the school as a whole
- Any other tasks assigned by Campus Principal
Line management
The PA to the Campus Principal will report to the Campus Principal.
Qualifications and Experience
Education: Diploma or Degree in Administration, Business, or related field.
Experience and Skills:
- Minimum 1–2 years of administrative or secretarial experience (experience in an education industry is an advantage).
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Excellent written and verbal communication skills in English (Bahasa Malaysia and Mandarin is an advantage).
- Strong organizational and time management skills.
- Ability to multitask and work under pressure.
- High level of integrity, professionalism, and discretion.
ISP Core Competencies
You consistently demonstrate and role-model the ISP Core Competencies in all that you do.
Cognitive
- Curious and agile
- Learns by questioning, exploring and investigating.
- Self-motivated; develops goals, monitors progress and adapts plans as necessary.
- Comfortable with uncertainty and ambiguity; stays engaged and curious and effectively balances patience and action.
- Open-minded; willing to try and test ideas.
- Challenges traditional methods and ways of thinking and encourages new perspectives.
- Creative problem-solver
- Tackles challenges in an organised and systematic way and finds solutions.
- Resourceful and imaginative; sees problems as opportunities to explore alternatives and possibilities.
- Uses logic to break complex problems down into manageable components.
- Interprets and evaluates data and evidence to classify information and recognise patterns and relationships.
- Leverages data and information as critical components in decision-making.
Interpersonal
- Empathetic and emotionally intelligent
- Excels at teamwork and building positive relationships.
- Motivates and encourages others by sharing positive feedback and recognising and celebrating their contributions.
- Understands and respects others’ views, beliefs and feelings, building trust and rapport.
- Self-reflects to understand how their actions and behaviour affect others.
- Manages and self-regulates their emotions.
- Collaborative and communicative
- Communicates openly, honestly and professionally.
- Actively listens and encourages contributions, values others’ inputs and ideas.
- Adapts their style, tone and approach according to others’ needs.
- Shares relevant knowledge, ideas and information with others.
- Handles conflict and disagreements constructively, facilitating dialogue, understanding and resolution.
Self-Leadership
- Amazing Learner
- Manages their own personal development, focusing on continuous learning and getting better.
- Humble, self-aware and open about their own areas for growth.
- Seeks out, welcomes and acts on feedback.
- Understands the internal and external factors affecting their learning and takes ownership for mitigating these.
- An agile learner who makes connections between experiences and is able to unlearn when new solutions are required.
- Resilient
- Practices self-care and encourages others to do the same.
- Organises themselves and their time and resources well to effectively manage challenges and stressors.
- Understands their own emotions and triggers and follows healthy habits to help manage stress.
- Uses inner strength when times are challenging or when working outside of their comfort zone.
- Recovers positively from setbacks, using them as an opportunity to learn and grow.
Digital
- Technologically literate
- Uses technology in an ethical way, following cybersecurity and data protection best practice.
- Communicates clearly and respectfully across digital and virtual channels.
- Possesses strong functional skills, using technology effectively to support them in their role.
- Understands different digital tools and systems, selecting and using the appropriate solution for specific purposes.
- Keeps up with change, adapting to and embracing new technologies.
Global
- Values driven
- Role models the ISP Principles.
- Understands their responsibilities and the impact and influence they have.
- Demonstrates a multi-cultural mindset and respects the different values, behaviours, attitudes, and practices across cultures.
- Prioritises well-being, inclusion and belonging and is caring, considerate and supportive of others.
- Considers the environmental and social impact of their actions and finds ways to minimise these.
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All postholders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years of employment history.
ISP Commitment to Diversity, Equity, Inclusion, and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.