Department Operations
LevelInternship
LocationMalaysia - Kuala Lumpur
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Assist in conducting analysis to support the development of network expansion plans for logistics hubs/facilities and sorting centers.
- Help determine requirements for relocation and expansion of logistics hubs (first mile/last mile) and sorting centers by gathering data and supporting research.
- Assist in evaluating property proposals with the property sourcing team.
- Help prepare presentations for property approval, including site feasibility and financial data.
- Coordinate with operations, fleet, and product teams during hub go-live activities.
- Communicate with operations to gather feedback on hub locations and coverage.
Requirements:
- Currently pursuing or recently graduated with a Bachelor’s Degree in Logistics, Supply Chain Management, Engineering, or a related field..
- Comfortable using Google Sheets and Google Slides, with the ability to assist in managing and analyzing data, creating templates, and preparing presentations.
- Eager to develop strong analytical skills and gain hands-on experience working with logistics data.
- Good communication skills and a collaborative mindset.
- Detail-oriented, quick learner, adaptable, and flexible.
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