Position : Motor Claims Executive – Car Hire Excess Reimbursement
Tenure : Permanent
Working Hour : Standard
Working location : Jalan Duta
Salary : RM 3500 - RM 4000
Job Responsibilities :
- Receive, validate new claims and handle them.
- Review and approve claims within authority. Prepare claims files for presentation to capacity partners for large losses and also internally where outside of scope/authority.
- Respond to client communications.
- Diary follow-ups.
- Validate claims for other 3rd party schemes.
- Establish proof of loss by studying Rental documentation such as Agreements and invoices.
- Document claims’ actions by completing forms, reports, logs and records.
- Resolve claims by approving or denying documentation; calculating benefit due; initiating payment or composing denial letter.
- Maintain quality customer services by following company customer service practices; responding to customer inquiries.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations and other CPD as requested.
- Ensure legal compliance by following company policies, procedures, guidelines, as well as understanding and applying FCA regulations.
Job Requirement
- Bachelor’s Degree and 2 or more years of experience in the Claims
- High level of communications and interpersonal skills with practical Insurance knowledge. Good teamwork, ability to keep pace with new developments and proactive self-starter
Job Type: Permanent
Pay: RM3,500.00 - RM4,000.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- How long is your notice period?
- How much is your expected salary?
Education:
- Bachelor's (Preferred)
Experience:
- non motor claim: 2 years (Required)
- Car Hire Excess Reimbursement: 2 years (Required)
Work Location: In person
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